New technology such as artificial intelligence, augmented reality and virtual reality are informing talent management leaders as they forecast and implement trends in the industry now and into the future.
Governance: The Next Learning Gap
Savvy CLOs are poised to close the next learning gap—enterprise learning governance. The key to success is understanding people processes and knowing how to leverage organizational disciplines effectively.
Managing Performance Through Learning
Education is important to the organization’s advancement, but the CLO must go beyond learning offerings to ensure education is designed to improve individual and organizational performance.
Advanced Learning Technologies: Supporting Performance
Despite learning delivery advances, most organizations still follow a traditional learning model. As a result, information is not always available at the time of need. Technology solutions offer anytime education.
The CLO’s Critical Role: Nine Areas for Action
After presenting chief learning officers with a self-assessment in his last column, Jack Phillips offers nine action areas to help improve the learning organization and connect it to business goals and strategy.
CornerStone Propane: Nurturing Diversity With Perceptual Styles Training
Built principally through acquisitions, Cornerstone Propane had a diverse workforce with a wide range of philosophies. Perceptual styles training helped establish a common thread of understanding and purpose.
Technology-Driven Development Pathways
Organizational development has been an on-again, off-again trend, but it is still an important consideration in learning. CLOs leverage technology to develop the organization and drive the business forward.
Jane Hutcheson: Banking on a Learning Culture
Today’s learning must keep up with business demand and strategy. As vice president of learning and development for Toronto Dominion Bank Financial Group, Jane Hutcheson ensures education is a top-priority investment.
Hewlett-Packard: Maximizing Technology to Enable Change
Hewlett-Packard focuses on innovation, which has helped the company weather market challenges and close the biggest technology company merger in history. Here’s how HP ensures ongoing workforce development.
Centralizing Back-Office Functions Means More Money for Learning
Outsourcing corporate back-office functions means significant bottom-line savings in learning. The back office involves the set of services that can be centralized into a shared-service model and done in a repeated fashion.
Kathy Sutter: Creating a Balanced Toolkit for Learning
Office Depot offers endless rows of colorful pens, folders and gadgets designed to make working easier, more organized and efficient. A former schoolteacher for grades 4-8, Kathy Sutter, vice president of leadership development and global learning for Off
Grooming the Next CLO
Chief learning officers often play a significant role in the succession planning activities for an organization. However, some evidence suggests that CLOs are not succeeding in developing their own staff to take on top-level learning executive positions w
The CLO’s Path
Executives who make investment decisions around learning, whether they’re called “chief learning officer,” “vice president of learning and development” or some other title, come from diverse backgrounds. Many learning executives work their way up through
Deutsche Bank: Building Global Learning
Deutsche Bank, a global firm with almost 70,000 employees, offers financial services in 74 countries, competing to be a leading global provider of financial solutions. The firm offers services in corporate banking and securities, transaction banking, asse