Performance management is an ongoing process of evaluation between employee and manager. These conversations often include progress on strategic goals, measures of success within the business and two-way feedback.
Xerox Global Services Drives Quality With Six Sigma
Corporate learning serves the organization best when it ties in with company-wide goals and initiatives.
American Standard: Tracking the Bottom-Line Impact
American Standard may be best known for its white porcelain toilets, but the Piscataway, N.J.-based corporation encompasses far more. In fact, plumbing products account for barely a quarter of the annual revenues of American Standard Cos., an organization
Pitney Bowes: Transformation for Success
Since its beginnings in 1920 when Arthur Pitney and Walter Bowes invented the postage meter, Pitney Bowes has evolved into a $4.1 billion global provider of integrated mail and document management solutions. It’s hard to believe that a company whose produ
Organizing Enterprise-Wide E-Learning and Human Capital Management
In this global and hyper-competitive knowledge economy, the real value of a chief learning officer is not his or her expertise in learning or leadership development or even technology—it is rather the ability to link such things to an overall enterprise-w
Case Studies in the ROI of Training
Determining the return on investment (ROI) for training programs can be one of the most difficult, yet necessary, responsibilities of the chief learning officer. Senior management wants to know that its investment in training is contributing to the succes
Working Wise, Working Together
You don’t need me to tell you that collaboration is key to your way of doing business. That’s a lesson that most of us learned early in our careers, and I’d wager learning executives like yourselves were early adopters. Executives and managers all interac
Training/Learning: What Fits Your Company?
Imagine being at the helm of a good-sized sailing yacht. The calm has given way to strong wind gusts, fog and stormy seas. You must rely on the skills of the crew, limited resources, navigation equipment and common sense to safely guide you and your crew
Development as a Retention Tool
In today’s volatile economy, corporations are continually looking for innovative ways to enhance shareholder value and improve bottom-line results. While there have been a variety of strategies implemented to achieve these goals, successful organizations
2010 CLO Business Intelligence Industry Report
In today's economy, making the right decisions is more crucial than ever. In the Chief Learning Officer Business Intelligence Industry Report, more than 2000 of today's most respected learning executives share their valuable insights and outlooks for