Performance management is an ongoing process of evaluation between employee and manager. These conversations often include progress on strategic goals, measures of success within the business and two-way feedback.
Jane Hutcheson: Banking on a Learning Culture
Today’s learning must keep up with business demand and strategy. As vice president of learning and development for Toronto Dominion Bank Financial Group, Jane Hutcheson ensures education is a top-priority investment.
Kathy Sutter: Creating a Balanced Toolkit for Learning
Office Depot offers endless rows of colorful pens, folders and gadgets designed to make working easier, more organized and efficient. A former schoolteacher for grades 4-8, Kathy Sutter, vice president of leadership development and global learning for Off
Grooming the Next CLO
Chief learning officers often play a significant role in the succession planning activities for an organization. However, some evidence suggests that CLOs are not succeeding in developing their own staff to take on top-level learning executive positions w
The CLO’s Path
Executives who make investment decisions around learning, whether they’re called “chief learning officer,” “vice president of learning and development” or some other title, come from diverse backgrounds. Many learning executives work their way up through
Deutsche Bank: Building Global Learning
Deutsche Bank, a global firm with almost 70,000 employees, offers financial services in 74 countries, competing to be a leading global provider of financial solutions. The firm offers services in corporate banking and securities, transaction banking, asse
Performance-Based Succession Planning
Developing direct reports is the responsibility of each and every supervisor. Succession planning provides a direct and easy-to-follow model for strategic talent management. Viewing employee development from the organizational perspective of succession pl
CLO as CEO: Ultimate Presumption or Natural Progression?
Recently, Chief Learning Officer magazine put together and distributed a four-page survey seeking perceptions of current and subsequent issues affecting the future directions of CLOs. Although comprehensive and detailed, the survey wisely invited responde
Talent Management: Valuing Human Capital
It is the job of the learning organization to mold individuals to maximize their potential, to help employees find their true talents and leverage them on the job, and to arm the workforce with the knowledge and skills necessary to perform in an exception
Kevin Wilde: Providing Food for Thought at General Mills
If you work with kiddie cereals and yogurt for a living, it pays to have a sense of humor and a sweet tooth. If you're responsible for educating 27,000 employees worldwide, it also pays to have a flexible attitude and a committed plan for training and de
BC Hydro: The Power of Learning
BC Hydro, one of the largest electric utilities in Canada, serves more than 1.6 million customers with electricity generated at over 30 hydroelectric and thermal power plants. As an electric utility, the company is required to comply with government-manda
Tamar Elkeles: Technology and Training at QUALCOMM
To the uninitiated or unfamiliar, life at QUALCOMM might be predicted as boring. A high-tech communications company populated by engineers working with chips and circuits and wireless equipment may be cutting-edge, but all that raises a stereotypic image
E-Learning in the Government Market
Public- and private-sector organizations have much to learn from each other when it comes to learning management strategies. While public-sector organizations have embraced automation of training and competencies much faster than private-sector companies,
Learning Leaders Collaborate Through LearnShare
Chief learning officers and other learning leaders know the value of sharing knowledge and best practices—it’s a large part of what they enable their organizations to do.
American Standard: Tracking the Bottom-Line Impact
American Standard may be best known for its white porcelain toilets, but the Piscataway, N.J.-based corporation encompasses far more. In fact, plumbing products account for barely a quarter of the annual revenues of American Standard Cos., an organization
Xerox Global Services Drives Quality With Six Sigma
Corporate learning serves the organization best when it ties in with company-wide goals and initiatives.