Performance Management

Integrating learning into the organizational culture and infrastructure can raise significant technical and social issues. Learning executives can hit the mark by integrating the right strategies, technologies and applications.

As learning and HR move beyond traditional roles to focus on workforce performance, traditionally transactional departments must become strategic functions. Learning leaders can follow nine steps to achieve business results.

Economic, social and technological changes are affecting the increasingly global workforce. Research suggests a shortage of skills for future job roles. Next-generation CLOs must answer strategic questions to overcome these challenges.

UBS harmonizes its multiple lines of business through strategic objectives of client focus, entrepreneurial leadership and organic growth. Bob Mann, global head of learning and development, makes sure the workforce stays in tune.

Technology and talent work great together, but only when both are fully integrated and up to the tasks our rapidly changing, global business environment can offer. A new research study, “The Leadership Benchstrength Challenge: Building Integrated Talent M

Performance simulations can deliver dramatic results—from increasing customer satisfaction to decreasing the time needed to handle a help-desk call. As these tools evolve with technological changes, CLOs must adapt as well.

Recruiting new employees involves workforce planning, attracting new employees and getting new faces oriented to their work environment. CLOs can be valuable partners to human resources, every step of the way.

The global workforce is increasingly mobile, relying on cell phones and PDAs to get the job done both in the office and on the road. CLOs need not ask whether mobile learning should be part of their strategy, but how.