Assessment and Measurement
The performance of a business or talent team can be measured and evaluated based on the organization’s talent management programs, retention rates, industry innovations and its ability to adapt to change.

What Gets Measured, Gets Better: The Application of Learning Metrics
In the end, what gets measured gets better, but is learning formally measured? How? This month’s research looks at the metrics used to assess the effect of learning on employee and overall business performance.
Business Process Outsourcing: Pros & Cons
Recent statistics forecast that the learning outsourcing market will grow to $20 billion over the next few years, but what does that mean for training and development? The pros and cons must be considered before taking the leap.
Critical Characteristics for CLO Success
The CLO’s role in the company is still fluctuating, but best practices are emerging. To earn a seat at the executive table, learning leaders must take a proactive stance and shape their own futures.
Boeing’s Bonnie Stoufer Helps Learning Take Flight
Boeing jetliners carry millions of passengers around the globe on a daily basis. Bonnie Stoufer, vice president for learning, training and development at Boeing, helps learning take flight for a workforce of 155,000.
Learning: The Non-Traditional Approach
This past fall, the Boston Red Sox won their first World Series in 86 years. Up-and-coming baseball general managers have followed a unique strategy that correlates to a model for next-generation learning leaders
The Best Companies to Work for Still Need Work
General Electric, Johnson & Johnson and Dell topped the list of best companies for developing executive talent, according to a recent survey by Executive Development Associates Inc. (EDA). But other research indicates that even “best practice”
Creating a High-Performance Workforce
Learning leaders must ask whether performance management initiatives are truly impacting the business. Looking backward helps leaders move forward to create a workforce of high-performers.
20 Frequently Asked Questions About ROI
The Corporate Executive Board reports that almost 80 percent of major learning organizations want to use return on investment to measure their success. This month, Jack Phillips answers 20 frequently asked questions about ROI.
Corporate Universities: Transforming Learning, Accelerating Results
For any corporate university to succeed, it must create value for the enterprise it supports. To build the organization’s market performance, learning must select a value proposition and deliver results.
GE Consumer Finance: Expanding Global Training, Expanding Business
As vice president of training and development for GE Consumer Finance, Ginny Ertl is responsible for creating a global learning community. With her help, 32,000 employees help bring good things to light.