Assessment and Measurement
The performance of a business or talent team can be measured and evaluated based on the organization’s talent management programs, retention rates, industry innovations and its ability to adapt to change.

Effective Learning Governance Drives Business Results
A growing number of enterprises are centralizing learning capabilities and building shared service centers to enhance their learning efficiency and effectiveness. According to a 2005 study from Bersin & Associates, areas where shared services
Are You Measuring the Right Things?
There is a saying in business: What gets measured gets done. Organizations that effectively manage their measures achieve superior results. In all sectors, leaders use measures to drive organizational improvement and outperform their competitors. Howeve
Trends and Tactics
We’ve recently been through another New Year celebration, and once again I’ve noticed the deceptively obvious: Unless there’s a major snowstorm overnight on Jan. 1, one year looks pretty much like the next.
Scotiabank: Cashing In on a Community of Learning
Many companies embrace a centralized learning model to offer learning and development opportunities to their various employee populations. Scotiabank, which offers retail, commercial, corporate and investment banking services to millions of customers arou
Learning Trends to Watch in 2006
As we enter 2006, how will our priorities change? Here are four trends to watch. Delivery for the ’Net Generation Today’s college students, dubbed the ’Net generation, born between 1980 and 1994, will be entering the workplace in a few years.
Looking Forward: The Learning & Development Industry in 2006
Each year brings with it a mix of new potential challenges and solutions for chief learning officers everywhere. With 2006 upon us, IDC asked Chief Learning Officer magazine’s Business Intelligence Board which areas of the learning and development industr
MB Financial: Using Technology to Meet Compliance Needs
Chicago-based MB Financial Bank is one of the largest independent banks in the city and prides itself on providing financial services to customers with a personalized, relationship-oriented touch. This operating style is taught through MB University (MBU)
Schneider Electric: Global Awareness Enhances Communication Value
Schneider Electric is a global leader in electrical distribution, secured power and automation management. Business growth has created an operations shift from cost control to talent management, and this new focus has made it essential for the company to
A Successful Outsourcing Engagement, Step-by-Step
To conduct a successful outsourcing engagement, learning organizations must devote considerable time and energy to pre- and post-planning. Jim Hanlin, Ph.D, chief operating officer of TrainingOutsourcing.com, describes the relationship between the learnin
Learning Management: The Enterprise Approach
The high-impact learning organization can be vitally linked to the management system that serves as its foundation. However, there are some pitfalls to successful implementation. Learn more about choosing an enterprise LMS.
Workforce Performance Improvement: Impacting Business Goals
As learning and HR move beyond traditional roles to focus on workforce performance, traditionally transactional departments must become strategic functions. Learning leaders can follow nine steps to achieve business results.
Skills for Tomorrow’s Leaders
The enterprise education industry has hundreds, perhaps thousands of answers to all manner of learning and development questions. E-learning and online learning provide point-of-contact information in a cost-effective and easy-to-update format. Classroom
Bob Mann: Harmonizing Learning at UBS
UBS harmonizes its multiple lines of business through strategic objectives of client focus, entrepreneurial leadership and organic growth. Bob Mann, global head of learning and development, makes sure the workforce stays in tune.