Unified Content at USAA

What drives learning geeks nuts? Out of date content. The challenge of synchronizing content updates across multiple learning modalities is prevalent in learning departments of all sizes no matter the budget or available technology. In this Spotlight Webinar, George Selix, executive director of content management at USAA, will share how his team created and implemented a solution across the organization that kept content current, without exhausting resources on revisions, in an era of accelerated change.

During this session, attendees will hear:

• How USAA eliminated 60 percent of their course content revisions through automation.
• How to create and identify reusable learning content. One source of truth content.
• The importance of differentiating between primary and secondary content.
• How to effectively integrate library data with course objects.