The Next Normal: How L&D is Bringing Businesses Back to Life

Every business is working its way through disruption right now. Retail stores and restaurants are at limited capacity or remain closed. Grocery stores are ramping up click-and-collect to support record high sales. Contact center agents are working from home. They’re all searching for their next normal as they prepare for the long-term impact of the COVID-19 pandemic.

Your organization must find its own path forward based on numerous factors, including safety considerations, customer needs and local regulations. However, regardless of your industry, every company has one thing in common: your employees will play a critical role in your ongoing transformation. And they’ll need your help to navigate ongoing changes that will fundamentally shift how they do their jobs every day.

Join us as we explore the critical role L&D is playing to help businesses come back to life. We’ll highlight the modern learning practices L&D teams are applying on the frontline to keep employees safe and productive, including communication, reboarding, compliance and cross-training. Hear from L&D and HR leaders will also share their personal stories and answer your questions about what they’re doing to rapidly adapt how they support their people in the face of disruption.

Key Learning Points:

– Explore the critical role L&D is playing to help businesses come back to life.
– Understand the modern learning practices L&D teams are applying on the frontline to keep employees safe and
productive, including communication, reboarding, compliance and cross-training.
– How L&D and HR leaders are rapidly adapting how they support their people in the face of disruption.