ISO is set to release its first comprehensive standard on learning and development metrics. The standard includes 19 metrics for small- and medium-sized organizations and 52 metrics for large organizations, as well as definitions for all metrics and examples of their use. The recommendations are organized by five types of users and by three types of metrics.
In this webinar, Dave Vance, who led the team to create the standard, will share the two-year process behind the standard, key elements in the standard, and an overview of the 52 metrics. Join Dave to learn more about the standard and how to implement it, including:
● Reasons for the standard
● 4 broad reasons for measuring (which dictate the appropriate type of report)
● 5 types of users
● 3 types of metrics
● 4 types of reports
● Steps to get started on implementation