Creating a culture of training can be difficult at any company, but getting 1,200 agents across 28 offices in multiple states to voluntarily adopt training is nearly impossible. This is was what was staring the director of education at Sotheby’s International Realty, Lance Pendleton, right in the face. Learn how Pendleton not only created the company’s first onboarding program, but also how he can save 40 to 60 hours of annual training time for each agent, and how he plans to have a 30-percent corporate training adoption rate by the end of the year.
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