Lauren Dixon

From Left: Elizabeth Bryant, James Bradford, Daniel Gandarilla Gold Elizabeth Bryant Vice President of Southwest Airlines University, Southwest Airlines Southwest Airlines had embedded learning in its individual departments for 40 years. Inconsistency and redundancy were common across the organization, and this caused inefficient resource use, increased costs and limited flexibility. When the company acquired AirTran Airways in 2011,…

Gold AMN Healthcare The Affordable Care Act has presented numerous challenges for health care staff and management, especially in hospitals. “Destinations,” a new program for AMN Healthcare, retired almost all previous systems and implemented new ones. Because of time constraints, Patty McKay, senior director of learning and talent development, took only a few days to…

Gold Bechtel Corp. Bechtel Corp., a construction company, brings together carpenters, electricians, pipe fitters and more onto its teams. But these skilled workers are becoming harder to find, and retention is hard to maintain. Bechtel University built a blended-learning program called High Performing Crew, or HPC, which builds knowledge and experiences in leadership, safety, communication…