Articles by Frank Kalman

Why March Madness is Good for the Employee Experience
The annual college basketball tournament will no doubt destroy office productivity and Internet bandwidth. Smart employers will embrace this.

The Downside of Internal Competition: Risky Behavior
New research suggests 'inside' competition might cause more intense pressure among employees, spurring more daring attempts to improve performance.

Defining the Gen Y Leader
Gen Y is rising steadily through the management ranks, and the pace of their ascension is likely to increase. What kind of leaders will they become, and how should CLOs develop them?

Jiffy Lube: Running Full Speed
Jiffy Lube’s comprehensive Web-based learning system maintains a standard level of knowledge while conceptualizing a clear path for continued development for employees.

Presenting Numbers: Learn to Avoid the ‘Deadly Sins’
As learning blends with other business functions, CLOs must be able to present financials and other metrics to senior leaders. Here are some tips to help avoid mistakes.

Learn From Failure
Learning leaders should not be scared of failure — they should embrace it. Not doing so could quell the potential for innovation and increased performance.

Express Learning’s ROI Through Storytelling
When told well, stories add meaning to metrics. Learning leaders should embrace the skill to convey business impact and show the worth of a leadership development program.

Great Learning Starts With Communities
Creating a sense of organizational community helps increase employee engagement and retention in a multigenerational workforce.