CSI Performance Management Software Helps Businesses Manage Accountability, Business Metrics, Corporate Communications

Accountability, business metrics and company communications all can be managed by the Process Based Leadership ScoreCard, a Web-based, customized software program from CSI.

Alpharetta, Ga. — March 8
Accountability, business metrics and company communications all can be managed by the Process Based Leadership ScoreCard, a Web-based, customized software program from CSI.

PBL ScoreCard uses the non-negotiable processes of Process Based Leadership (PBL) and is significantly more than just scorecard software.

PBL ScoreCard integrates CSI’s PBL model and not only drives business metrics and accountability at all levels, but it also provides a unique communication platform that tracks meetings, action registers, corrective actions and performance management.

Easy-to-read, color-coded visual graphics enable managers to monitor performance across the organization by tracking key business focus areas — individual team SMART objectives — by highlighting areas of deficiency and accessing the required corrective action plans.

PBL ScoreCard also monitors team, business and cross-functional meetings, agendas, pass-up/pass-down and all associated actions.

“The advantage of CSI’s software over Excel spreadsheets is that it not only tracks business metrics, but it’s also a one-stop manager of meeting agendas, minutes and monitoring team action registers,” said Sandy McIntosh, Kroger Co. director of training. “The graphics are colorful, easy to follow and keep users focused on key business metrics. The Pass Up/Pass Down ensures communication is happening throughout the organization.”