Articles Tagged With customer service

Service, empathy and kindness: HR leaders can apply techniques from surprising sources
Prioritizing an internal standard of service is vital. HR leaders can follow customer service guidelines to effectively serve clients and colleagues alike.
Building a Culture of Legendary Service
A company’s culture of service is what keeps customers coming back.

My Customer Service Reps Are Better Than Yours
Companies can better engage front-line customer service employees with learning and development.