Articles by Robert O. Brinkerhoff

Personalizing performance, not learning: lessons from mass customization
Applying principles of mass customization in L&D design and leveraging digital learning transfer technology can greatly accelerate the impact rate of mission-critical training.

Learning: Nice to Have or Indispensable Business Asset?
Most people like learning new things, but without accountability for improved performance back on the job, learning will always be vulnerable and its value questioned.