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Annandale, Va. — Aug. 29
Contextware Inc., a provider of technology solutions for enterprise productivity, has announced that the National Institute of Dental and Craniofacial Research (NIDCR), a component of the National Institutes of Health (NIH), has chosen Contextware’s on-demand business service to capture and share knowledge to support the performance of complex administrative procedures and tasks at NIDCR.
Using the on-demand offering of the Contextware platform, NIDCR’s administrative management branch will capture in detail the complex “how-to” information and subject-matter expertise required to perform administrative functions and tasks.
Delivered completely through a Web browser, administrative staff will have a role-based view into a workbench that includes step-by-step procedures and connects them to all of the content, tools, templates and resources required to perform those specific steps.
New staff will use the service to help with training and learning, and current staff will use the service for personal productivity and performance support.
“Contextware's innovative technology offered as an entirely turnkey service, allows NIDCR administrative staff to focus on their jobs while enjoying all of the associated benefits of our knowledge and performance management platform,” said David Ian Forbes, Contextware CEO. “Our approach provides users with a process-specific context for retrieval of the right information required to do their jobs, right when they need it.”
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